Privacy Policy

A LEGAL DISCLAIMER

1. Introduction

Welcome to Neighbours Painters. Your privacy is important to us, and we are committed to protecting any personal information you provide. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

PRIVACY POLICY

2. Information We Collect

We may collect the following types of personal information when you visit our website, contact us, or use our services:

Personal Details: Name, phone number, email address, and postal address.
Project Information: Details related to your painting service requests.
Payment Information: Billing details when making payments for our services.
Website Usage Data: IP address, browser type, and interactions with our website through cookies and analytics tools.

WHAT TO INCLUDE IN THE PRIVACY POLICY

3. How We Use Your Information

We use your information to:

Respond to inquiries and provide painting quotes.
Deliver our painting services efficiently.
Process payments and invoices.
Improve our website and customer experience.
Comply with legal and regulatory obligations.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your details with:

Third-party service providers (e.g., payment processors, IT support) who assist in delivering our services.
Legal authorities if required by law or to protect our rights.

5. Data Security

We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse through secure servers and encryption. However, no online transmission is completely secure, and we encourage you to take precautions when sharing personal information.

6. Cookies and Website Tracking

Our website may use cookies to enhance user experience and collect non-personal browsing data. You can manage cookie preferences through your browser settings.

7. Your Rights and Choices

You have the right to:

Access, update, or correct your personal information.
Request deletion of your data where legally applicable.
Opt-out of marketing communications at any time.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Neighbours Painters
114 First Ave N, Warrawong, NSW 2502, Australia
📧 neighbourspaiting@outlook.com.au
📞 +61 424 154 432

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services signifies your acceptance of the updated terms.

Last Updated: 03 of March 2025